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FAQ

Questions, answered.

Pricing, carrier registration, compliance, donations and how your data is kept safe.

What is Horizon?

Horizon is an all-in-one outreach platform for political campaigns, PACs and advocacy organizations. It combines A2P texting, peer-to-peer texting, door-to-door canvassing, phone banking, donations and analytics, with texting compliance built in.

Who is Horizon built for?

Campaigns, PACs, state parties, consultants and advocacy groups of any size, from a city council race to a statewide slate. Every plan includes unlimited seats, with no per-seat fees.

How does pricing work?

A monthly plan plus a prepaid wallet for texts. Basic is $50 a month, Professional is $250 a month and Enterprise is $500 a month, and each step up lowers your per-text fee and donation fee. Carrier costs are passed through at cost on every plan. Every plan starts with a 14-day trial. See pricing.

What can I do with Horizon?

Send text broadcasts (A2P), run volunteer peer-to-peer texting (P2P), canvass door to door, run phone banks with guided calling, put donation links in texts, import voter files and follow results on an analytics dashboard.

Do I need to register before I can text?

Yes. Carriers require registration before your first text. Local numbers (10DLC) usually take 2 to 4 weeks and need carrier vetting, plus a Campaign Verify token for political groups. Toll-free numbers usually verify in 3 to 5 business days. Horizon walks you through every form, and you can canvass, import and plan while you wait.

How does Horizon handle compliance?

STOP, QUIT, CANCEL, END and UNSUBSCRIBE are honored automatically on every send path. Horizon adds an opt-out footer that names your brand to the first text in a conversation and after 20 quiet days, and holds texts during quiet hours in each voter's time zone. Consent is recorded with its time and source, and you can download a consent certificate with a SHA-256 hash. An activity log records sends, team and billing changes, and a nightly check flags any row that was changed.

Can I accept donations through Horizon?

Yes. Add a donation link to any text and each voter gets their own tracked link. Donors give on a Horizon donation page and pay through Stripe Checkout, with no account needed. Money goes to your bank through Stripe, minus your plan's donation fee and Stripe's card fee. Each gift is matched to the text that drove it, and Enterprise adds FEC-style CSV exports.

What is included in the canvassing tools?

Every plan has turf drawing, walk lists, door-to-door canvassing, survey questions and re-knock lists. Professional adds GPS live tracking, a suggested walking order, shapefile imports, contact heatmaps and district overlays. Enterprise adds auto-generated turfs and a live map of door results. Compare every feature.

Is my data secure?

More than 40 personal-data fields are encrypted at the column level, every connection uses HTTPS, and every Twilio and Stripe webhook is checked against its signature. Consent evidence files can't be deleted and are checked against their SHA-256 fingerprint every night. Members only see the contacts assigned to them.

Can I use Horizon through an API?

Yes, on Enterprise. The Partner API registers 10DLC brands and campaigns, buys numbers, sends texts and pulls your data, using API keys you create in Horizon.

Can I change plans later?

Yes. Upgrades and downgrades are prorated, and Horizon shows the price before you confirm.

What happens if I cancel?

Your plan runs to the end of the period you paid for. Money left in your wallet is refunded to your card automatically once access ends.

What is on the roadmap?

Email campaigns, a predictive dialer and voice drops, A/B message testing, drip sequences, relational organizing (friends texting friends), advanced voter scoring across texts, calls and doors, and survey logic over text and voice. Your data and billing carry forward, with nothing to migrate.

How do I get started?

Pick a plan, verify your email and set up your workspace in a few minutes, then add a card to start the 14-day trial. Want a walkthrough first? Contact us.

Still have a question?

We usually reply within one or two business days.